filters
state:
Show
city:
Show
product:
Show
I Ordered massage stones for my business opening on October 4, 2016 and I never received them or any type of confirmation of shipping. As of 11/6 I had tried to call several times and sent multiple emails. I have had no response to either one. The voicemail box still...
Read more
1.0
I didn't like
  • Getting no product
  • No customer servie
#950393
Reply to reviews
I should have known by the name and by the relatively low cost of the product. I placed an online order for massage stones on Dec. 5, 2015. I was e-mailed an invoice. Six weeks later, no stones in the mail. I called the company 2 or 3 times and nobody answered. The...
Read more
2.0
I didn't like
  • No customer service
#772030
Reply to reviews
I ordered there stones many years ago and they were treated with some finish and/or seal which makes them not retain as well as other leading suppliers. I have since dealt with a company called Relaxed Rocks and let me tell you they are all around wonderful. Best...
Read more
1.0
I didn't like
  • Rub rocks at all
#599474
Reply to reviews
I ordered stones from Rub Rocks and I got ripped off...no delivery, no one answering the phones.. Not sure if they went out of business or not, but the site is still up and taking money from people who will never see their order. Sad to see, I have ordered and used...
Read more
1.8
Moss Landing, California
I didn't like
  • No customer service
#582474
Reply to reviews
Order was placed and after many phone calls/e-mails FINALLY shipped. Much to my dismay the order was NOT shipped complete. I have left numerous messages on your wonderful recording..I wonder is there really anyone who works there????All I ever get is...
Read more
#486312
Reply to reviews
On December 31, 2012 I placed an order with Rub Rocks DESPITE the horrible reviews of this company after reading that they had recently undergone a management change. I thought things had probably turned around. I'll be honest, their low prices made me want to believe....
Read more
Anonymous
screwed

I just wanted to update my post. I guess I am officially out of luck. I tried calling these crooks again today and the phone has been disconnected. Very nice. This is an absol...

#375318
Reply to reviews
my first negative review ever. i placed an order and never received the items. repeated phone messages and emails are never returned. i got hold of a representative ONCE after trying for about 6-8 WEEKS. i was told they will ship it out immediately using priority mail....
Read more
Anonymous
emma

I placed an order on 1/26/12 and have not heard anything from RubRock. I called to get an ETA of my order, I emailed them three times and still nothing. I suspect that I WIL...

#273933
Reply to reviews

Rubrocks also ripped me off--not only they did not send me the ordered products, they kept the money they charged. SINCE AUG 2009 FOR $774.14 From: Karen Whisenand [Karen@rubrocks.com]Sent: Tuesday, February 09, 2010 1:14 AMTo: Yuksel, Osman MSubject: RE: Hi Karen Good...
Read more
Anonymous
Leslie quinn

I have placed an order to rub rocks April 1st, 2012. It\'s almost June! Do norm order anything from them. They never answer there phones. Of the 20 times I\'ve called , I spok...

Anonymous
Jessica

RubRocks is a scam and still in business. DO NOT ORDER anything from them and report to the Better Business Bureau

#239130
Reply to reviews

I found this company on the Internet doing a Google Search. I placed an order for a Stone heater. The page indicated that it wasn't out of stock. After I placed the order I received a confirmation. It said shipping would be 3-5 days. After about 3 days I had...
Read more
Anonymous
John

I guess I might as well throw my hat into the mix. They never sent my order nor replied to any phone calls or emails. They appear to be a shell company. I had forgotten to goo...

Anonymous
Cindy

Ordered stone kit on 9 April 2012. Paid $127 via Paypal. I have received nothing. No one answers the phone. No one answers emails. It is a scam that needs to be reported ...

#182612
Reply to reviews

Warmer Kit Review

Rubrocks
#485269
I ordered the 18qt warmer kit which included 50 stones and rock wash and rock oil 171.34 was paid feb. 2014 and still can't get the company to complete my order and it is may 2014. I have had to explain to my customers that I can't offer the service do to thus company failing to complete my order and now I am loosing money for their fails.
Comment
Show